> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contraforce.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Submit a Support Ticket

> Open a support request with the ContraForce team and we'll get back to you promptly.

<Info>
  Our support team typically responds within **1 business day**. For urgent security incidents, email [support@contraforce.com](mailto:support@contraforce.com) directly with "URGENT" in the subject line.
</Info>

## Open a Ticket

<Card icon="arrow-up-right-from-square" href="https://share.hsforms.com/12AusdcHkRFiW1eB28pmXYg4nupn" title="Submit a Support Request">
  Click here to open the support ticket form. The more detail you provide, the faster we can help.
</Card>

## What to Include

To help us resolve your issue quickly, please include:

<CardGroup cols={2}>
  <Card icon="building" title="Workspace Name">
    The exact workspace name where you're experiencing the issue.
  </Card>

  <Card icon="list-check" title="Steps to Reproduce">
    What you were doing when the issue occurred, step by step.
  </Card>

  <Card icon="image" title="Screenshots or Errors">
    Any error messages, screenshots, or screen recordings that show the problem.
  </Card>

  <Card icon="clock" title="Timestamps">
    When the issue started — include date, time, and timezone if possible.
  </Card>
</CardGroup>

## Other Ways to Reach Us

<CardGroup cols={2}>
  <Card icon="envelope" href="mailto:support@contraforce.com" title="Email Support">
    [support@contraforce.com](mailto:support@contraforce.com)
  </Card>

  <Card icon="book" href="https://docs.contraforce.com" title="Documentation">
    Browse our docs for guides.
  </Card>
</CardGroup>