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Who is this for? MSP/MSSP Partners, Security Engineers
June 10, 2025 · ContraForce Team · 4 min read CISA has released new guidance for organizations implementing SIEM and SOAR solutions. For MSSPs managing security operations across multiple customers, this guidance has significant implications for how you deliver services.

Key CISA Recommendations

The guidance emphasizes several critical areas:

1. Centralized Log Collection

CISA recommends organizations centralize security logs from all critical systems. For MSSPs, this means:
  • Ensuring comprehensive log coverage across customer environments
  • Normalizing data for consistent analysis
  • Maintaining appropriate retention periods

2. Automated Detection and Response

The guidance strongly advocates for automation to reduce response times:
  • Automated triage of common alert types
  • Pre-defined response playbooks for known threats
  • Reduced mean time to respond (MTTR)

3. Threat Intelligence Integration

CISA emphasizes the importance of threat intelligence:
  • Integration with threat intel feeds
  • Automated correlation with known indicators
  • Context-aware alerting

How ContraForce Helps MSSPs Comply

ContraForce is designed to help MSSPs implement these recommendations across their entire customer base:

Centralized Operations

  • Unified view of all customer Microsoft Sentinel and Defender XDR environments
  • Consistent log ingestion and normalization
  • Multi-tenant visibility without portal pivoting

Automated Response

  • Gamebooks provide pre-defined response workflows
  • Security Delivery Agents automate investigation and response
  • Consistent outcomes across all customer environments

Built-in Intelligence

  • Entity enrichment with threat intelligence
  • Automated correlation of indicators
  • Risk-based prioritization

Implementation Roadmap

For MSSPs looking to align with CISA guidance:
PhaseFocus AreaContraForce Capability
1Log centralizationMicrosoft Sentinel integration
2Detection deploymentCMS for rule management
3Response automationGamebook workflows
4Continuous improvementSecurity Delivery Agents

Quick Summary

  • CISA guidance emphasizes centralized log collection, automated detection/response, and threat intelligence integration.
  • MSSPs must implement these capabilities across their entire customer base.
  • ContraForce provides centralized operations, Gamebook-driven automation, and built-in threat intelligence.
  • A phased implementation roadmap helps MSSPs align with CISA recommendations using ContraForce capabilities.
Questions? Contact us at [email protected].