Our support team typically responds within 1 business day. For urgent security incidents, email support@contraforce.com directly with “URGENT” in the subject line.
Open a Ticket
Submit a Support Request
Open the support ticket form. The more detail you provide, the faster we can help.
Ticket Categories and Priority
Choose the category and priority that best match your issue when you fill out the form. Accurate values help us route your ticket to the right person.What to Include
To help us resolve your issue quickly, please include:Workspace Name
The exact workspace name where you’re experiencing the issue.
Steps to Reproduce
What you were doing when the issue occurred, step by step.
Screenshots or Errors
Any error messages, screenshots, or screen recordings that show the problem.
Timestamps
When the issue started — include date, time, and timezone if possible.
Other Ways to Reach Us
Email Support
Documentation
Browse our docs for guides.
Shared Teams Channel
Set up a shared Microsoft Teams channel with the ContraForce Success Team.